For IMVU Desktop:
To withdraw VCOIN, please make sure that you have met all requirements to withdraw. To view the requirements, please click here.
STEP 1. Once you have met the requirements, log onto IMVU Desktop or IMVU Next and click on your VCOIN Wallet.
STEP 2. Click Withdraw and you will see your balance available to withdraw. This is all the VCOIN that has been in your wallet for 30 days or more.
STEP 3. Enter the amount of VCOIN that you would like to withdraw into your Uphold Account and click Withdraw.
You will receive a pop-up which indicates that your withdrawal request is now processing. Current processing time is 3-5 business days, barring US holidays or further review.
Once your VCOIN request has been processed, it will appear in your Uphold Account, ready to be cashed out to your preferred currency, traded for other cryptocurrencies, or sent to other crypto holders.
For IMVU Mobile (Android only):
You can also withdraw VCOIN through IMVU Mobile!
STEP 1. Tap your VCOIN balance on the upper-right of the app’s home screen.
STEP 2. Tap Withdraw, then type in how much you would like to withdraw into your Uphold account. Tap Withdraw again to confirm the transaction.
VCOIN withdrawal/purchase restrictions by country and state
The current list of countries and US states that cannot purchase VCOIN are as follows (NOTE: this list will continuously be updated as regulations change):
Countries: DE, ID, RU, JP, CN, CL, SG, CO, EG, EC, TW, HK, RS, LB, PK, MA, JO, IQ, NG, DZ, BO, BD, MM, IR, SY, SD, NP, YE, KG, UA
US States: AL , CT, NV, HI, NM, VT, LA
The current list of countries and US states that cannot currently withdraw VCOIN are as follows(NOTE: this list will continuously be updated as regulations change):
Countries: ID, RU, CN, CO, EG, EC, TW, HK, RS, LB, PK, MA, JO, IQ, NG, DZ, BO, BD, MM, IR, SY, SD, NP, YE, KG, UA
US States: FL, NY, GA, NV, HI, VT, MS, WV, LA, VA, MN, CO, OK, NE, ID, AK, WY
*As of January 2022, Uphold has temporarily paused signups and new KYC withdrawals from EU and UK customers. If you are from either the UK or EU and ALREADY had a verified Uphold account prior to this date, nothing will change for you. We will update this article as we get new information.*
*UPDATE FEB 1ST: EU customers are now able to sign up for an Uphold account BUT withdrawals are still blocked till a new update is announced on March 31st. For UK customers, signups and withdrawals are still paused. We will update this article as we get new information.*
